other
Posted YesterdayTrust and Safety Analyst
at Twitch
London, United KingdomOn-site
Responsibilities
- Prioritize swift action on sensitive community issues, including child safety, terrorism and violent extremism, and off service behaviors
- Review and respond to internal and external escalations
Requirements
- Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.
- Maintain expert understanding of Twitch’s policies, site features, and internal documentation
- Leverage AI tooling and programmes such as SQL to build efficiencies and streamline workflows You Have: 2+ years
- experience in Trust & Safety, Risk Operations, Investigations, Fraud Prevention, Content Moderation, Escalations and Crisis Management, or a related field •
- Experience investigating complex user, content, or platform safety issues and making risk-based decisions in ambiguous situations
- Familiarity with SQL, data analysis tools, or AI-assisted workflows used to identify trends, investigate risk, and improve operational efficiency
- Ability to analyze large datasets, identify patterns, and translate findings into actionable recommendations
- Familiarity with AWS infrastructure •
- Experience with email / notifications technologies •
Benefits
- Curiosity and willingness to learn new tools and technologies that support proactive risk detection and investigations Bonus Points
- Experience writing Go in production systems Perks
- Private Medical Insurance
- Dental, Vision & Life Insurance Pension Plan
- Maternity & Parental Leave
- Paid Time Off & Holidays Commuter Benefits
- Amazon Employee Discount Job ID: TW9204
- Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Additional details
- It is where thousands of communities come together for whatever, every day.
- You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together.
- We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog .
- Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role
- Twitch is looking for a passionate, high energy addition to our Trust & Safety team.
- Our Trust & Safety Analysts are at the core of enabling Twitch to be a welcoming and safe place for people to build communities.
- This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms.
- Alongside other Analysts around the world, you’ll be an essential element of Trust and Safety’s efforts to foster a thriving, creative Twitch.
- We look for effective written and verbal communication skills, professionalism, initiative, and sound decision-making in all Trust & Safety candidates.
- Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively