Strategic Enterprise Implementation Consultant

United KingdomHybrid

Responsibilities

Own the project management including project plans, RAID logs and governance meetings
Lead solution workshops to develop L1 processes for each business process
Guide customers through change management processes including policy, comms and training
Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
experience in a senior implementation consultant, project manager, or management consulting role. Enterprise SaaS and hardware experience preferred
experience supporting or working with technical products
experience in end-to-end system implementations
Experience using AI or automation into CS workflows to drive measurable productivity improvements. •
Experience creating implementation methodologies and/or frameworks
All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.

Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co.

At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:
Our Implementation Consultants start the customers journey after signature working with our top customers.
They own the customer relationship and are responsible for a successful deployment of Samsara’s solution.
You understand the value they are trying to achieve and work with them to define and deliver a project plan to achieve this.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to
experience multiple aspects of a hyper-growth company from within.
Will require travel to customer sites for up to 30% of the time, which may include overnight stays.