Staff BI Engineer - IN

Remote

Responsibilities

Manage warehouse connections (Snowflake / cloud DW integrations).
Monitor query performance and cost governance.
Troubleshoot dashboard performance, model-level issues, and data refresh failures.
Implement SSO and authentication integrations (Okta / Entra ID).
Coordinate with Sigma support for escalations and product issues.
Manage licenses, roles, RLS policies, and Service Principals.
Maintain and monitor Gateways.
Support Fabric capacities (if applicable).
Automate tasks via Power BI REST APIs.
Perform RCA for refresh failures, dataset performance issues.
Coordinate Microsoft support tickets when required.
Maintain Bridge nodes (if applicable).
Perform version upgrades and patching.
Monitor extract refresh failures and server performance.
Automate processes using Tableau REST API / TSC.
Handle vendor escalations and performance troubleshooting.
Conduct root cause analysis for dashboard/report failures.
Ensure SLA adherence during support window (4:30 PM – 1:00 AM IST).
Maintain SOPs and documentation.
Collaborate with data engineering teams for data pipeline troubleshooting.

We are seeking a Senior BI Platform Engineer with strong hands-on expertise in Sigma Cloud, Power BI, and Tableau administration to manage and optimize enterprise BI platforms.
Core Technical Skills Sigma Cloud Administration (Must Have) Power BI Service / Gateway / Fabric Tableau Cloud / Server REST API-based automation (preferred) Entra ID / Okta SSO Integration Jira / ITSM tools Snowflake exposure (preferred) Python or PowerShell scripting (good to have) Basic
experience in BI platform engineering or administration. Hands-on production support
experience in enterprise BI environments.
Experience managing US stakeholders / working in US overlap shifts.
We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.