customer support
Posted 4 hours agoTechnical Support Intern
Pune, IndiaOn-site
Requirements
- Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes with AI and machine learning.
- Through our AI decision automation platform, Aera Decision Cloud™, we are helping the best-known brands in the world make smarter, faster decisions.
- We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.
Additional details
- Privately-held and VC-funded, we have a global team of over 400 Aeranauts – and we’re growing.
- We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed.
- We’re looking for passionate recent graduates to join our Technical Support organization.
- You will monitor, debug and troubleshoot integrations (ETL jobs) for our customers, which are the backbone for Aera’s Cognitive skills.
- In this role, you will be responsible for troubleshooting customer reported issues, helping internal teams and escalating bugs to Product teams.