Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross functional alignment
Lead the AI transformation for the RevOps function and go-to-market workflows, championing the change for the RevOps and GTM teams
Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports
Refine and standardize processes, policies, and workflows to scale working with GTM leadership and functional stakeholders
Drive continual assessment of existing sales processes to deliver operational excellence through iterative improvements
Drive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities
Manage regular opex and headcount budget/actuals tracking for the GTM department, driving annual planning process in alignment with corporate planning goals and timelines
Collaborate closely with peers to establish best practices, foster knowledge sharing, and promote skills development across the GTM Operations organization
Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning Who You Are 10+ years of proven
Requirements
We power some of the most renowned brands in the new economy, including Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart.
As Marqeta’s Director, GTM Operation s you will be responsible for establishing and executing a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment.
As a change agent for the organization, you will rely on data-driven insights and rigorous process assessment to drive operational efficiency within the GTM org.
Be accountable for the end-to-end operational infrastructure, overseeing the selection and implementation of tools and technologies to support GTM and revenue operations, including CRM systems (Salesforce) and related sales tools (Gong, Loopio, SPIFF etc.)
experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
Experience researching, developing and deploying sales tools, technologies and automation solutions/strategies in the field
Knowledge of typical comp plan structures in enterprise software (quotas, accelerators, pay mix, and on-target earnings)
Ability to think strategically but follow through in execution and operations
Ability to drive detailed analysis, but also synthesize findings into executive level communications.
A proven ability to develop tactical initiatives that improve sales productivity and performance
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Benefits
In this role, you will be responsible for managing the sales incentive compensation design and executing the sales compensation program; overseeing the selection, implementation and ongoing maintenance of tools and technologies to support GTM and revenue operations; managing opex and headcount budgeting & tracking processes, and driving operational rigor and excellence across the GTM organization.
Oversee incentive compensation design, working with executive leaders to understand strategic business objectives, assessing the success of current incentives, proposing new incentive designs, securing final decisions and approvals, and communicating new incentives to leaders and employees
Deep subject matter expertise and business process knowledge across territory management, sales account coverage, sales crediting and compensation
Offer! Compensation and Benefits
Compensation is aligned according to three tiers within the United States:
Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
National: $187,000 - $233,800
Premium: $202,400 - $253,000
Premium Plus: $220,000 - $275,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution and after tax contributions
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development About Marqeta
Additional details
At Marqeta, we're on a mission to revolutionize the way money moves.
As pioneers in the field of embedded finance, we're tapping into a market opportunity that's worth trillions.
Our card issuing platform offers unparalleled flexibility and control, enabling companies to issue cards, authorize transactions, and manage payment operations in real time.
Today, nearly 8 out of 10 Americans use a product powered by Marqeta every week.
We work Flexible First . This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!
NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week.
The Talent team will share more details if selected for the Recruiter Interview.
Strong operational mindset; skilled at building processes to scale
Change agent challenging the status quo and setting new strategic & operational direction based on fact-based, data-driven analysis
Ability to frame a business problem, analyze options and provide recommendations based on data-driven analysis •