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Posted 4 days ago

Partner Solution Consultant

at newrelic

Dublin, IrelandHybrid

Requirements

  • At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
  • You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners.
  • Strategic Feedback Loop: Channel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategy.
  • experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologies.
  • Observability Mastery: Deep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to articulate technical value to both engineers and leadership.
  • Consultative Influence: Exceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authority.
  • Partner Ecosystem Savvy: Understanding of how to build sustainable technical businesses within a partner network (SIs, MSPs, Resellers).
  • Project Management Discipline: Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomes. Strategic Advising:
  • Experience in capacity planning and advising partners on resource needs to support upcoming project pipelines.
  • In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
  • Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

Benefits

  • Please note that visa sponsorship is not available for this position.

Contact

  • If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com .

Additional details

  • We are a global team of innovators and pioneers dedicated to shaping the future of observability.
  • As we continue to expand our global footprint, we're looking for passionate people to join our mission.
  • If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity
  • Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization.
  • In this role, you are the "quarterback" for all partner engagements within your assigned region.
  • Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle.
  • You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do
  • Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy.
  • Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs).
  • Ecosystem Orchestration: Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners.

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