operations
Posted 1 weeks agoBrokerage Operations Associate I - ACATS
at Alpaca
Remote
Responsibilities
- Identify documentation and processing irregularities, execute the correct reject paths, and apply controls to prevent errors
- Handle communications with contra firms, transfer agents, and partner brokers, coordinating on rejections, accelerations, reclaims, and documentation
- Run mass account transfers and conversions, both internal and external
- Drive continuous operational improvement through root cause analysis, trend analysis, and updates to the control framework
- Prepare summary documentation for special projects and participate in cross-functional initiatives as assigned Who You Are (Must-Haves):
Requirements
- We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
- 2+ years of ACATS experience, with hands-on industry portal usage and a strong understanding of the ACATS cycle, status progression, and industry timing requirements
- Working knowledge of NSCC / DTCC rules, FINRA Rule 11870, and standard vs. nonstandard transfer flows
- Knowledge of U.S. broker-dealer back-office operations, including DTC settlements, FOP transfers, Fund/SERV, and contra account formats across major U.S. broker-dealers
- Ability to identify documentation and processing irregularities, draw logical conclusions, and outline corrective measures
- Excellent written and verbal communication skills, with strong attention to detail and the ability to work both independently and collaboratively in a remote, fast-paced environment with hard daily cutoffs
- Basic knowledge of SQL, Metabase, or similar query tools, and comfort navigating internal tools, industry portals, ticketing systems, and Google/Microsoft document solutions
- Ability to adapt to an evolving regulatory landscape and contribute to a self-clearing operational build-out, while embodying our tenets: Stay Curious, Have Empathy, Be Accountable
- Associate's degree in a business-related field and 5+ years of
- experience in ACATS, treasury or cashiering operations, banking, or financial services Series 7 Hands-on