Client Relations Coordinator

Responsibilities

• Support & Communication Priority Management — Clients reach a knowledgeable, responsive team.

Requirements

• We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it.
• This role requires strong organizational and interpersonal skills, as well as the ability to manage multiple priorities and support strategic retention initiatives.
• Outreach happens consistently (daily/monthly cadences), inquiries are resolved promptly, and all activity is accurately captured in Salesforce, so the team has a reliable picture of every relationship.
• Education: Bachelor's Degree in related field
• Experience: 0-2 years in customer service, account management or related role. Knowledge working with and in Salesforce
• Computer Skills: Strong Computer skills required; Proficient in MS Office and Salesforce Other
• Requirements : Excellent communication and interpersonal skills, Strong problem-solving and analytical abilities, Self-motivated with a strong work ethic and ability to work independently
• Wellness plan and complimentary yoga classes

Benefits

• What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.
• Specifically, we offer the following benefits to full-time employees: Competitive salary
• Generous paid time off and Paid Holidays
• Minimal cost health insurance for you and affordable options for your family
• Company-paid life insurance
• Company-paid long term disability coverage
• Affordable vision and dental plans
• Flexible Spending Account or Health Savings Account availability

Additional details