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Posted Oct 28, 2024Cloud Professional Services Manager
at Canonical
On-site
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Responsibilities
- Lead and develop a team of engineers, ranging from graduate to senior
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Passion and a track record of developing and growing people •
Requirements
- We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more.
- They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery.
- The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project.
- The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.
- Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Practical knowledge of Linux and networking •
- Experience in technical presales
- Experience in leading, coaching and mentoring engineers
- Second language - Spanish or French preferred Python knowledge •
- Experience collaborating with external partners •
- Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps What we offer you
- As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.
Benefits
- We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
- We consider geographical location, experience, and performance in shaping compensation worldwide.
- We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
- In addition to base pay, we offer a performance-driven annual bonus.
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review Recognition rewards
- 40 days annual leave per annum, including public holidays and our All Company holiday periods
- Maternity and paternity leave
Additional details
- This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers.
- We believe that Engineering Managers should be outstanding engineers themselves.
- They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers.
- We grow management skills and train engineers, who are interested in soft skills, to be managers.
- We believe that open source is just starting to transform the tech sector and enterprise compute.
- Our goal is to make open source easier, more reliable and more secure for deployment and development.
- We strive to be the provider of ‘most software to most companies’.
- To deliver on that ambition, our engineers are carefully selected from the applicants across the globe.
- We select for brilliance and motivation to take open source to the next level.
- Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.