engineering
Posted 4 weeks agoCall Center Pharmacy Technician
GlobalRemote
Responsibilities
- Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
- Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.
- Perform other duties as assigned. Skills:
Requirements
- Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
- Ability to be flexible on shift times: (typical shift times: M-F: 8:30AM to 4:30PM or 12:00PM to 8:00PM // flexibility with occasional Sat: 11:00AM-4:00PM).
- Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
- Ability to verbally communicate a compelling reason why patients should use shields pharmacy.
- Ability to quickly build rapport and relate with patients over the phone.
- Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy.
- Ability to learn new processes and implement them quickly.
- Proficient in Microsoft Office particularly Excel, Word, and Outlook.
- Required Licensure/Certification : We are seeking experienced pharmacy technicians licensed in Colorado.
- Nationally certified from PTCB or equivalent is strongly preferred but not required.
- Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe.
- experience as a Pharmacy Technician or related experience
- Education : High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred
Benefits
- Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
- Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.