other
Posted 2 weeks agoSenior Manager, Strategic Solutions Consulting
at attentive
United StatesOn-site
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Responsibilities
- Recruit, onboard, develop, and retain a world-class team of Strategic Solutions Consultants
- Establish clear performance expectations, coaching frameworks, and career development plans
- Foster a culture of technical excellence, accountability, collaboration, and continuous learning
- Build an inclusive, high-performance team that consistently delivers business impact Drive Strategic Revenue Outcomes
- Lead an organization responsible for supporting more than $50M in annual new business revenue
- Ensure technical evaluations are aligned with customer objectives and business outcomes
- Guide teams through solution design, architecture discussions, security reviews, and procurement processes
- Improve win rates and sales efficiency through strong technical leadership and deal coaching
- Establish repeatable best practices that increase team effectiveness across the enterprise sales cycle Drive AI-Powered Innovation
- Champion an AI-first culture across the Strategic Sales Engineering organization
- Identify and implement AI-driven workflows that improve team productivity, technical discovery, solution design, and customer engagement
- Establish best practices for incorporating AI into demos, customer evaluations, technical content creation, and internal processes
- Collaborate with Marketing, Enablement, and Revenue Operations teams to improve messaging, content, and sales processes
- Establish and refine Solutions Consulting processes, methodologies, and best practices
- Drive operational excellence through forecasting, resource planning, performance metrics, and reporting
- Improve demo environments, evaluation frameworks, technical documentation, and enablement programs
- Develop scalable systems that enable the team to grow efficiently alongside the business
- Identify opportunities to leverage automation and AI to increase organizational impact Your Expertise 8+ years of
- Track record of implementing innovative technologies and processes that materially improved team performance, productivity, or business outcomes
Requirements
- Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.
- By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
- The Strategic Solutions Consulting team serves as the technical backbone of Attentive's enterprise go-to-market organization.
- As the leader of this team, you will be responsible for building the technical strategy, talent, and operating model required to consistently achieve ambitious growth targets while delivering exceptional customer experiences.
- We are looking for a leader who embraces an AI-first mindset and is passionate about leveraging emerging technologies to improve productivity, scale expertise, accelerate deal cycles, and create competitive advantage.
- This leader will play a key role in defining how AI transforms both the Solutions Consultants function and the customer buying journey.
- Leverage AI technologies to scale technical expertise, improve knowledge sharing, and accelerate onboarding
- Partner with Revenue Operations, Enablement, Product, and Engineering teams to evaluate and deploy emerging AI capabilities
- experience in Sales Engineering, Solutions Consulting, Solutions Architecture, or a related customer-facing technical role within SaaS 3+ years of
- experience leading and developing high-performing Sales Engineering teams
- experience operating within organizations responsible for significant enterprise revenue targets, preferably supporting $50M+ in annual new business
- experience discussing integrations, APIs, data flows, security, and enterprise architecture
- Demonstrated ability to influence cross-functional stakeholders and drive alignment across teams •
- Experience partnering with senior Sales leadership on territory planning, account strategy, forecasting, and revenue execution
- Proven ability to thrive in a fast-paced, high-growth environment while balancing strategic thinking and hands-on execution Required Experience
- Deep expertise with Salesforce, Looker, and Gong •
- Experience using data and analytics to drive business decisions and sales outcomes
- Strong understanding of modern enterprise SaaS sales motions and supporting technologies Preferred
- Experience with Jira and Clari •
- Experience leveraging AI tools such as ChatGPT, Lovable, and similar emerging technologies in professional workflows •
- Experience with enterprise marketing technology, customer engagement platforms, CDPs, ESPs, commerce technology, or adjacent SaaS solutions
- Familiarity with modern AI and automation platforms and their application within go-to-market organizations •
- Experience leading Strategic or Enterprise Sales Engineering organizations •
Benefits
- The Strategic Solutions Consulting organization supports more than $50M in annual new business revenue and plays a critical role in helping Attentive win and expand relationships with the world's most sophisticated brands.
- Experience supporting large-scale digital transformation initiatives for enterprise customers Bonus Points •
- The US base salary range for this full-time position is $170,000 - $235,000 annually + commission + equity + benefits
- Our salary ranges are determined by role, level and location #LI-JH1
Additional details
- We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships.
- Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.
- We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index ! About the Team
- We partner closely with Sales, Product, Marketing, Customer Success, and Engineering to help the world's leading brands evaluate, adopt, and expand their investment in Attentive's platform.
- Our team combines deep technical expertise, business acumen, and consultative problem-solving to guide customers through complex buying decisions.
- As trusted advisors, we help prospects and clients understand how Attentive's solutions fit into their broader technology ecosystem while ensuring successful technical evaluations and long-term partnerships. About the Role
- Attentive is seeking a Senior Manager of Strategic Solutions Consulting to lead and scale a high-performing team supporting our largest and most strategic opportunities.
- This leader will be responsible for developing top technical talent, establishing best practices, and partnering closely with Sales leadership to drive revenue growth across the enterprise segment.
- As a key leader within the Revenue organization, you will help define how Solutions Consulting operates at scale while remaining actively engaged in Attentive's most complex, strategic, and high-impact opportunities.
- What You’ll Accomplish Lead and Develop a High-Performing Team