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Posted 15 hours agoDirector, Site Performance & Strategy - Cardiology
Nyc, United StatesHybrid
Responsibilities
- Own activation and randomization performance across IH's cardiology site network as the single accountable leader.
- Build and run the performance monitoring system that catches trends and risks before they escalate and become problems.Identify and understand the key levers that drive enrollment performance and ensure they are being optimized consistently and systematically across the network.
- Own roadmap for how to continually improve and measure site solutions impact and partner cross-functionally, including with Product to improve our solutions offerings to our sites.
- Own the design, execution, and continuous improvement of the operating model for each service, treating them as products with clear performance standards and measurable outcomes.
- Define and track service-level KPIs for each function; use performance data to surface improvement opportunities and raise the quality bar.
- Develop scalable workflows and best practices that can be deployed consistently across the network.
- Ensure each team is properly resourced, trained, and equipped to deliver services at the standard required to drive strong site outcomes.
Requirements
- By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
- BA/BS required; MBA or other advanced degree a plus. 10+ years of
- experience in management consulting, a high-growth startup operating role, or a similarly demanding strategic/operational environment.
- Demonstrated ability to structure ambiguous problems, build frameworks from scratch, and translate analysis into a concrete operating plan.
- experience with a track record of leading, developing, and holding accountable a multidisciplinary team.
- Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment with limited precedent. Preferred
- Experience at a top-tier management consulting firm, or as an early operator or generalist at a startup (e.g., Chief of Staff, Head of Operations, BizOps).
- Experience owning a P&L, KPI set, or operational performance metric at a program or network level.
- Demonstrated ability to ramp quickly into new domains without deep subject-matter expertise on day one.
Benefits
- Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
- Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
- 401(k) program with a company match of up to 3% (up to $3,000 annually)
- Weekly in-office lunch benefit every Tuesday
- 100% company-paid short-term and long-term disability coverage
- Annual wellness and professional development stipend to support your health and growth
- New York pay range $170,000 — $215,000 USD
Contact
- experience more accessible to you, please contact CandidateAccommodations@iterative.health.
Additional details
- Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.
- We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
- Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.
- As Director of Site Performance & Strategy- Cardiology at Iterative Health, you will lead the strategy, performance, and continuous improvement of our centralized site support services while driving activation and randomization performance across our cardiology network.
- Serving as the operational owner of our centralized site solutions—including pre-screening, regulatory support, and eSource—you will partner cross-functionally to optimize workflows, scale capabilities, and improve site and sponsor outcomes.
- This is a role for someone who wants to own a P&L-scale problem with real stakes, not simply oversee a function.
- You'll leverage data to identify performance gaps, implement scalable solutions, and drive operational excellence across a complex clinical research environment.
- You will own the strategic solutions roadmap for our sites and own the pull through cross-functionally with our site-facing staff to ensure our sites have the capabilities, processes, infrastructure, and technology to meet our performance targets.
- This role is ideal for a strategic, data-driven leader who thrives on solving complex problems, building high-performing teams, and creating systems that deliver measurable business impact.
- Diagnosing root causes when performance dips, and being the driving force to develop a clear plan of action and fix the issue through resolution