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Posted 4 hours agoCustomer Advocacy Intern (Fall 2026)
at LazyApply
On-site
Responsibilities
- Manage/track customer references requests via customer marketing tools
- Support customer reference requests from key stakeholders across events, campaigns, product, analyst, and public relations teams
- Collaborate with the Strategy team to develop and execute customer marketing strategies that align with business goals.
- Support the research, writing, and editing of engaging case studies, internal and external interviews, and other marketing collateral.
- Learn and support marketing and customer advocacy tech stack.
- Support the team in analyzing advocacy activity performance and identifying opportunities for improvement.
Requirements
- As a result, they see significant improvement in performance and a decrease in spam and other attacks.
- We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools.
- Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.
- If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
- The candidate is an entry level intern who will work closely with the global strategy team.
- Success is measured by the ability to drive forward efficiently and at the speed of the business, learn how to use AI tools to drive efficiency, and deliver quality content.
- Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table.
- Currently pursuing a degree in Journalism, English, Marketing, Communications, Business, or a related field.
- Ability to write clearly, concisely, and adaptably for various digital platforms and audiences.
- Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
Benefits
- A passion for technology and its impact on the internet is desirable. Compensation
- Compensation may be adjusted depending on work location.
- For Bay Area based hires: Estimated hourly rate of $27.
- All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
Contact
- Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Additional details
- At Cloudflare, we are on a mission to help build a better Internet.
- Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
- Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
- Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
- Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
- At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with.
- Available Locations: San Francisco, CA About the role
- Reporting to the Principle, Customer Advocacy Manager, the ideal candidate will be interested in a focus on customer storytelling and scaling customer programs in high growth SaaS companies.
- This is a fantastic opportunity to join a high growth company with a mission to build a better internet. What you'll do
- You will shadow the Customer Advocacy Manager and work cross functionally with global teams in building customer stories, and scaling customer advocacy programs, including participation with enterprise customers across many industries.