other
Posted Feb 4Senior Consultant, Zoom Contact Center
at TTEC Digital
Bogota, ColombiaRemote
Responsibilities
- responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile or waterfall development processes.
Requirements
- experience with various call center technologies including Zoom Contact Center, IVR/ACD, VoIP, Email, SMS, and Chat systems will be required. Key
Benefits
- Our vision is the same, a place where employees know they can thrive.
Additional details
- At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer
- The Zoom Contact Center Senior Consultant is responsible for the overall development, testing and delivery of the Zoom Contact Center software platform.
- This is a fully remote, hands-on, highly technical role for resources skilled in both business and technical consulting experience.
- You will be tasked to implement the Zoom Contact Center software. Technical