management
Posted 2 days agoChief of Staff, CEO
at lyft
San Francisco, United StatesHybrid
Responsibilities
- Own the rhythms, narrative, strategy, and operations of the Executive Office, translating the CEO’s vision into organizational execution across Lyft.
- Lead the internal community of Chiefs of Staff that act as the operational backbone for the company
- Prepare the CEO for high-stakes meetings, board sessions, investor engagements, and external appearances — including briefing materials, talking points, and post-meeting follow-through, whether drafted by you or in partnership with cross-functional partners
- Identify decisions that need to be made, surface the right information at the right time, and ensure the CEO's attention is on the highest-leverage work
- Manage confidential initiatives with discretion, including sensitive personnel matters, corporate development activity, and board-level communications Strategy & operations
- Lead the design and execution of the annual planning process, including corporate rhythms, leadership offsites, goal-setting frameworks, and cross-functional alignment mechanisms
- Drive organizational design projects and leadership assessment frameworks in partnership with the People team and senior leaders
- Build and maintain standards for the Executive Office — including operating norms for Chiefs of Staff and Executive Business Partners across the company
- Drive special projects from inception to delivery, including those that are undefined at the start and require creating structure from ambiguity Communications & narrative strategy
- Own and evolve the CEO's internal and external voice — developing a coherent throughline across strategic priorities, town halls, shareholder letters, all-hands, offsites, and key announcements
- Draft and refine high-visibility written communications including shareholder letters, executive blog posts, CEO remarks, CFO promotions, and press materials
- Build and maintain a clear narrative architecture connecting Lyft's strategic pillars so that employees, investors, and partners understand how the pieces fit together
- Support the CEO's presence at external events including conferences, investor roadshows, and media engagements Stakeholder management & cross-functional leadership
- Represent the CEO's interests and priorities across the senior leadership team, ensuring alignment, accountability, and follow-through
- Build trusted relationships with Lyft's executive team, team members, Board members, investors, and key external partners
- Manage logistics, preparation, and follow-through for executive leadership team meetings, Board meetings, and leadership summits
Requirements
- experience in a combination of strategy, operations, communications, management consulting, or a high-complexity operating role
- experience supporting a C-suite executive at a public company or high-growth technology business, strongly preferred Demonstrated
- experience in executive communications — you've written or shaped content that reached public markets, board rooms, or large employee audiences
- Background in organizational design, annual planning, or large-scale cross-functional program management Skills & capabilities:
- High emotional intelligence and the ability to build trust quickly with senior leaders, operators, and individual contributors alike
- Highly organized with the ability to manage multiple high-priority workstreams simultaneously without dropping detail
- Experience in the mobility, transportation, or AV ecosystem
- Experience with governance, board management, or investor relations
Experience
- Partner with the Executive Business Partner to manage the Executive Office as a cohesive, high-performing unit Experience: 14+ years of
Benefits
- You are ready to build and leave infrastructure behind: standards, processes, and norms that outlast your tenure Bonus points: •
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Child care and pet benefits
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- This role will be in-office on a hybrid schedule and is expected to work in the office 4 days per week, Monday-Thursday.Your recruiter can share more information about the various in-office perks Lyft offers.
- Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location.
- Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Additional details
- At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
- Lyft is in a defining moment — from turnaround to international growth, from traditional rideshare to the autonomous future.
- The Chief of Staff to the CEO sits at the center of that transformation, serving as a force multiplier for CEO David Risher and the senior leadership team.
- This is a rare opportunity for a builder, strategist, and trusted advisor who can operate at altitude while staying close to the detail.
- The Chief of Staff to the CEO is the CEO's most trusted operational and strategic partner. You will:
- Work in lockstep with our Executive Business Partner to ensure the CEO and executive team operate at their highest and best use at all times.
- This role demands exceptional range: you'll build organizational frameworks, draft corporate strategy, manage high-stakes communications, run executive meetings and offsites, hold confidential context with grace, and know when to drive decisions and when to get out of the way.
- You are here to make the organization smarter, faster, and more aligned.
- Serve as a strategic thought partner and sounding board for the CEO on organizational strategy, business priorities, and leadership effectiveness
- Serve as an advisor for major initiatives (including M&A) requiring structured governance, transformation, and cross-functional coordination