other
Posted May 25Customer Service Representative
Vaughan, On, United StatesRemote
Requirements
- Background Check Requirement: May be required as part of the hiring process Contract: 6 months with potential for extension or permanency.
- experience within customer service and operations. Your
- experience in customer service, inside sales, or a related support role within a fast-paced environment Exceptional communication skills in English, written and spoken.
- Strong customer service mindset with the ability to manage multiple priorities effectively Excellent organizational skills and attention to detail Strong computer proficiency;
- experience with CRM systems such as Salesforce is considered an asset Ability to work collaboratively across teams while maintaining professionalism and responsiveness Industry exposure within manufacturing, distribution, or technical products is considered an asset Why Partner with Altis If you’ve never worked with a staffing agency before, we make it easy.
- When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are.
- On occasion, we also use AI-assisted tools to help review applications.
Benefits
- Pay Rate: $24.00-26.00/hour Hours: Monday to Friday 8am-5pm.
Additional details
- Location: Vaughan, Ontario (2 days on site, 3 days remote) Language: English, both written and spoken.
- About the Opportunity Our client in the manufacturing and distribution sector is seeking a Customer Service Representative to join their operations team.
- This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer support.
- Working closely with internal departments and external customers, you will play a key role in ensuring accurate order processing, timely communication, and a seamless customer experience.
- This is an opportunity to contribute to a collaborative team where responsiveness, attention to detail, and strong communication skills are highly valued.
- What’s in it for You You’ll gain valuable exposure to customer operations, order management, and cross-functional collaboration within a dynamic environment.
- This role offers the opportunity to build strong industry knowledge while working alongside teams that value teamwork, accountability, and continuous improvement.
- You’ll be part of a supportive environment where initiative and customer-focused thinking are recognized.
- It’s an excellent opportunity for someone looking to grow their
- Responsibilities You’ll respond to customer inquiries related to product availability, pricing, scheduling, and order status through phone, email, and internal systems You’ll process and manage customer orders while ensuring accuracy and timely follow-up You’ll coordinate with internal departments to resolve issues and maintain smooth order flow You’ll monitor order activity and proactively communicate potential delays or concerns You’ll support customers by identifying solutions and recommending products