Own the technical implementation of Bloomreach Discovery from kickoff to post–go-live transition for assigned projects.
Collaborate with pre‑sales Solution Architects to understand committed scope and confirm the features and use cases that must be implemented on the customer’s site as part of handover.
Advise on implementing the Bloomreach pixel / Web SDK for behavioral tracking and events (search, browse, cart, purchase, etc.).
Coordinate with internal engineering/analytics teams to validate that tracking data is received and mapped correctly. API integration :
Guide client developers on using Bloomreach Discovery APIs (search, category, recommendations, autocomplete) to power storefront experiences.
Maintain a Go‑Live Health Checklist covering feed, tracking, APIs, search relevance, and dashboard configuration, and ensure all critical items are signed off before launch.
Support go‑live cutover , monitoring performance and key events, and coordinating with internal teams to resolve any launch‑critical issues.
Identify gaps in customer-facing and internal documentation , and contribute updates, runbooks, and examples to improve repeatability and quality of future projects.
Validate new features in pilot implementations.
Requirements
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty.
You act as the primary technical point of contact during onboarding and complex enhancement projects, designing and guiding integrations across product feed, tracking, APIs, and dashboard configuration to ensure a successful go-live and measurable business value.
Bachelor’s degree in Computer Science, Information Systems, Engineering , or equivalent practical experience.
JavaScript (browser and integration patterns), HTML, CSS.
Strong hands‑on experience with web technologies :
Solid understanding of e‑commerce platforms (e.g., Salesforce Commerce Cloud, Shopify, commercetools, Adobe/Magento, SAP Commerce) and how they integrate with third‑party services. •
Experience with search / recommendation / personalization technologies (e.g., Solr, Elasticsearch, SaaS product discovery platforms) is strongly preferred.
Proven ability to own integration workstreams , from
Familiarity with agile delivery practices and risk/issue management.
Experience with Bloomreach Discovery or similar SaaS product discovery platforms.
Knowledge of tag managers (e.g., Google Tag Manager, Tealium) and instrumentation of tracking across multi‑site setups. •
Experience in retail, fashion, or multi‑brand commerce environments. Success measures
On‑time, in‑scope go‑lives for Discovery implementations.
Experience
3+ years in a technical services, solutions engineering, implementation consulting, or similar role in a SaaS / e‑commerce / martech environment (P2 level).
Benefits
After a defined hyper‑care period, transition the account to Support / Customer Success , ensuring that known issues, configuration, and project documentation are clearly handed over.
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being:
Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation:
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
Additional details
We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
As a Technical Consultant (TC) , you lead the technical delivery of Bloomreach Product Discovery implementations for EMEA and APAC enterprise commerce customers.
You will remotely support customers primarily across Europe, and where needed APAC, collaborating effectively across time zones.
You’ll work closely with Solutions Architects, Service Delivery Managers, Technical and Business Consultants, Product Engineering, and client development teams to translate business
requirements into scalable technical solutions and deliver high-quality implementations on time and within scope. Key