customer support
Posted Apr 16Pathology Support Coordinator - Sample Review- TEMP Position Tues-Saturday (2nd shift)
at Natera
United StatesRemote
Responsibilities
- Collaborate with team members to work to resolve potential discrepancies.
- Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies and/or missing information and escalated to ensure timely resolution.
- Review and understand all SOPs.
Requirements
- BS/BA degree (preferred)
- High School Diploma (or equivalent) required.
- Previous data entry experience is required.
- Ability to handle most escalations, discrepancies, and holds.
- Firm understanding and knowledgeable in all aspects of the Sample Review process and SOPs.
- Ability to perform required duties with a high degree of accuracy and attention to detail.
- Positive attitude and ability to work well with others. OUR OPPORTUNITY
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Experience
- 2+ years of medical industry related
Benefits
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter