operations
Posted Feb 4Business Operations Lead (Fraud)
at TapSend
London, United KingdomOn-site
Responsibilities
- experience expectations - Lead and scale fraud operations with tools, automation and data-driven insights to combat emerging fraud patterns effectively - Stay ahead of evolving fraud tactics and regulatory trends, working with industry partners to strengthen the company’s anti-fraud capabilities - Develop and grow the fraud team as we scale to new users, geographies and products
Requirements
- experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with
- experience owning outcomes in an analytics and operations-intensive function (ideally fraud but not strictly necessary). - Proven track record of building and scaling fraud prevention or similar programs in high-growth environments. - Hands-on
- experience with analytics, machine learning models, and automation tools. - Strong background in data-driven decision-making, with proficiency in SQL strongly preferred. -
Experience
- Requirements - 8+ years of
Benefits
- The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
- bonus points for fintech and fraud experience.
- Bonus points for fintech experience.
Contact
- You should be able to take an idea to implementation - Mission Oriented - you are passionate about working for a net positive organisation / tech for good - Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment - Driven - you thrive in a fast-paced, target oriented company TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others
Additional details
- ABOUT US We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
- Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors.
- We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached.
- We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
- Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+
- The ideal candidate is a strategic thinker with hands-on
- You will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users.
- This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform.
- Responsibilities - Develop and implement a comprehensive fraud prevention strategy to detect, mitigate, and prevent fraudulent activities, balancing security with a seamless user
- experience - Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification processes - Collaborate with compliance, product, and engineering teams to ensure fraud controls align with regulatory requirements and user