Employee Relations Partner

Hybrid

Responsibilities

Chair disciplinary hearings and appeals as a neutral third party
Ensure proceedings align with the Labour Relations Act (LRA) and internal policies
Review and assess evidence, including witness testimony and case documentation
Deliver clear, evidence-based findings and outcomes
Support matters escalated to CCMA and Labour Court proceedings
Draft structured, accurate, and legally sound outcome reports
Prepare disciplinary packs, warnings, notices, and related documentation
Produce documentation suitable for internal and external review
Support the development of compliant and well-documented cases
Review documentation for accuracy and completeness prior to hearings
Identify trends and recommend improvements to processes or policies
Maintain and update policies in line with current legislation
Support compliance with applicable labour legislation (LRA, BCEA, EEA, POPIA)
Prepare documentation for disputes and arbitration processes
Support employment-related compliance and reporting requirements
Collaborate with HR and legal stakeholders as needed What You Have:

Bachelor’s degree in Human Resources, Industrial Psychology, Labour Law, or a related field, or equivalent practical experience 5+ years’
experience in Employee Relations or Labour Relations •
Exposure to CCMA and Labour Court processes What Will Help You Succeed
Knowledge of South African labour legislation (LRA, BCEA, EEA, POPIA)
Ability to assess information and make evidence-based decisions
Ability to work with a range of stakeholders across different levels
Learning the advanced partnership automation products

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Medical Aid and Provident Fund
3-year vesting schedule pending Board approval Internet Allowance
Fitness club fee reimbursements
Technology Stipened Primary Caregiver Leave Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

At impact.com we are passionate about our people, our technology, and are obsessed with customer success.
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.
To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com .
Your Role at impact.com :
impact.com is proud to be an equal opportunity workplace.

Working together enables us to grow rapidly, win, and serve the largest brands in the world.
We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded.
If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go.
As an Employee Relations Partner , you will support fair, consistent, and compliant handling of employee relations matters across the organisation. This role combines advisory and adjudication
responsibilities , ensuring disciplinary and grievance processes are conducted in line with legislation and company policy.
You will contribute to reducing risk, strengthening governance, and supporting a workplace culture grounded in fairness, accountability, and respect. What You'll Do:
Apply consistent and appropriate sanctions based on evidence and precedent
Provide guidance to managers on disciplinary processes and case preparation
Act as a point of contact for complex employee relations matters