other
Posted 5 hours agoLead Store Advisor (Superviseur), Champs-Elysées
at Ooon
Paris, FranceOn-site
Responsibilities
- Lead by example in providing outstanding customer service, including welcoming customers, addressing inquiries, and creating tailored solutions to enhance their engagement with our products.
- Manage and optimize daily zoning schedules to ensure smooth customer flow, operational efficiency, and optimal coverage throughout the store.
- Oversee the opening and closing procedures, ensuring compliance with store protocols and maintaining a secure, organized environment.
- Perform duties as required to support the store’s goals and overall performance.
- Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
- Handle minor maintenance and facility management tasks to maintain the store’s premium standards and ensure smooth operations.
Requirements
- -Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories.
- experience through well-organized, visually appealing displays.
- experience in a retail environment, with at least 1 year in a supervisory or leadership role. -
- Experience in the Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
- - Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
- - Ability to read, write and speak French & business proficiency in English. What we offer:
Contact
- Talent Acquisition Partner : Tatiana Mandry, tatiana.mandry@on-running.com
Additional details
- In this role, you will be a key player in leading our retail team and ensuring a premium customer experience.
- As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your
- responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes.
- Join us to make a significant impact, advance your career, and help shape the future of our retail environment. Your Team:
- As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be.
- Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis. Your Mission:
- -Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
- -Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
- Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
- -Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand.