other
Posted 2 weeks agoDirector, Platform Accounts Management
at Affirm
United StatesRemote
Responsibilities
- Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.
- Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio
- Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value
- Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities
- Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution
- Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics
- Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience
Requirements
- The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution.
- experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles •
- Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy
- Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships
- experience solving complex, undefined problems and making decisions with long-term impact
- experience engaging with executives, negotiating priorities, and influencing without direct authority •
- Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred Pay Grade - O Equity Grade - 12
- Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office.
Experience
- You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations. 12+ years of
Benefits
- Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals
- Employees new to Affirm typically come in at the start of the pay range .
- Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location,
- experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
- Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and
- benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
- USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $275,000 - $350,000
- USA On Target Earnings (all other U.S. states) per year: $243,750 - $318,750
- Please note that visa sponsorship is not available for this position. #LI-Remote
- benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Additional details
- Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
- We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app.
- The team leads onboarding, relationship management, and performance optimization to help partners succeed.
- We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role:
- Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees.
- As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships.
- You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success. What You’ll Do:
- Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale What We Look For:
- Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments
- Strong business judgment and analytical thinking, with