other
Added 2 weeks agoCustomer Service Representative
Norcross, United StatesOn-site
Responsibilities
- Troubleshoot problems on the spot using our internal systems and tools.
Additional details
- About Blue Truck Blue Truck is a national furniture logistics company redefining delivery for big, high-value purchases like sofas, beds, and dining tables.
- We provide white-glove, in-home delivery for some of the fastest-growing furniture brands in the country, combining smart logistics with a seamless customer experience.
- Founded by a team with backgrounds at high-growth startups like Uber, we use technology to modernize the furniture supply chain—so brands can focus on selling great products while we handle delivery.
- We’re growing quickly, with a coast-to-coast network and a strong reputation for service.
- This is an opportunity to join early, contribute meaningfully, and grow with the company.
- What You’ll Do You’ll play a critical role in our day-to-day success.
- You’ll be on the front lines working directly with our customers and partners, ensuring smooth deliveries and top-tier service.
- Responsibilities include: Answer inbound phone calls, text messages, and emails from customers about their deliveries.
- Communicate with customers, shippers, and our internal ops team to keep everyone on the same page.
- Help with general office tasks like welcoming visitors, keeping supplies stocked, and keeping the workspace organized.