Manager Facilities & Vendor Management, CTSC - 4551-DOPS

Responsibilities

• Own the end-to-end physical execution of new sites as project manager (permitting, build-out, utilities, IT/security installs, equipment procurement, stocking) through launch readiness.
• Maintain standardized playbooks, timelines, and cross-functional RACI (Responsible, Accountable, Consulted, Informed) for all facilities projects. 25% – Facility and Equipment Maintenance/Asset Reliability: Establish and enforce maintenance strategy standards and service level agreements across all location formats (centers, plants, hybrids).
• Oversee work order triage and execution (e.g., bay doors, lighting upgrades, parking lot resurfacing, electrical, plumbing, etc), ensuring quality, speed, and cost control.
• Ensure contract alignment: verify lease maintenance clauses and ensure on-site execution meets contractual obligations (landlord and vendor).
• Govern capital project prioritization—allocate budget to the highest-value, risk-reducing initiatives; maintain a transparent backlog and status.
• Ensure regulatory and safety compliance for building systems (fire/life safety, security, environmental/waste handling) in partnership with Global Environmental, Health and Safety (EHS), when appropriate, coordinate inspections and corrective actions. 20% – Procurement and Vendor Management (National and Local): Own facilities-related categories (building maintenance, capital repairs, electrical, plumbing, equipment/tools, parts/services).
• Build and manage the vendor ecosystem: national programs where scale
• Lead sourcing events, contract negotiations, and consolidate suppliers where appropriate to reduce cost and complexity.
• Ensure adherence to corporate purchasing policies; serve as CTSC subject matter expert for procurement processes, approvals, and compliance.
• Track total cost of ownership, realize savings, and measure vendor performance (response time, first-time fix, quality, uptime impact). 10% – Real Estate Portfolio Administration: Oversee day-to-day lease administration in partnership with Real Estate and third-party transaction providers (renewals, options, amendments).
• Monitor rent schedules, common area maintenance reconciliations, and landlord obligations; escalate and resolve issues that impact cost or operations.
• Maintain accurate, accessible portfolio documentation (lease abstracts, critical dates, location maps) and communicate updates to field leadership.