Architect and own end-to-end integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems
Define and enforce integration patterns and API standards across the GTM stack
Lead incident response and root-cause analysis for integration failures; drive improvements to observability and alerting
Evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria
Design and ship internal applications that replace SaaS point-solutions — reducing cost, consolidating workflows, and increasing team leverage
Establish a lightweight internal development practice: code standards, CI/CD, deployment patterns, and documentation norms
Maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets
Conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders
Identify and remediate technical debt proactively; advocate for engineering rigor in a primarily non-engineering organization
Proven track record building internal tooling that replaced or meaningfully reduced reliance on commercial SaaS products
Requirements
With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.
Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
We're looking for a Staff Integrations Engineer to join our GTM Tools & Technology team — a hybrid role sitting at the intersection of Revenue Operations and internal software engineering.
You'll own the architecture and delivery of integrations across our go-to-market stack while building the internal GTM tooling to help us deprecate unnecessary SaaS spend.
You'll write production Python, design data models, partner closely with Revenue Operations and Finance stakeholders, and act as the technical anchor for a team that moves fast.
This role sits within the GTM Systems team and you will work closely with the Field Operations team and the System Administrators within GTM Systems.
Leverage AI/LLM capabilities (APIs, agentic workflows) to accelerate internal tool development and automate repetitive operations work
Set the technical direction for how GTM systems share data — defining canonical data models, source-of-truth ownership, and sync strategies
You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
Expert-level Python — you write production code, not just scripts, Java, and Java Script Deep hands-on
experience with Salesforce (data model, APIs, automation) and at least one cloud data warehouse (Snowflake or BigQuery)
Solid grasp of data modeling, API design, event-driven architectures, and ETL/ELT patterns •
Demonstrated ability to work autonomously in ambiguous environments — you scope your own work and drive it to completion
Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM/sales engagement tools
Experience with frontend frameworks & tooling (React, Slack Block Kit, dashboard components) to build user-facing interfaces for AI tools •
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, pgvector, or similar)
Experience with workflow automation platforms like n8n, Workato, Prefect, Clay, PhantomBuster, Apify, Dust, or similar tools
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources and tools
Exposure to observability tools for AI systems (LangSmith, Weights & Biases, custom logging/evaluation frameworks) •
Experience working in Revenue Operations, GTM Analytics, or Sales Operations environments Previous
experience in open source or developer-focused SaaS companies—Grafana is built on OSS and we value engineers who share that DNA
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings.
Experience
8+ years of software engineering experience, with a strong focus on systems integration and/or internal platform development
Benefits
Bonus Points for: •
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642 .
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range &
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique.
Contact
Learn more at grafana.com and follow us on LinkedIn and X .
Additional details
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture.
Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work.
Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity, and we are interested in applicants in Canada time zones only at this time . The Opportunity
The right person is as comfortable diagramming a CRM data flow as they are shipping an internal application from scratch.
Partner with Revenue Operations to translate business
requirements into reliable, scalable technical solutions