other
Posted 1 weeks agoTechnical Account Manager - GRC/Identity Governance
at Delinea
Remote
Responsibilities
- Regularly monitor customer health metrics (module usage, report execution, time in application, etc.) and share insights with relevant internal teams to support renewals, expansions, and proactive engagement.
- - Track product updates, new features, emerging compliance requirements, and potential impacts; proactively communicate changes to customers and advocate for their needs in product roadmap discussions with Engineering and Product Management.
- Conduct regular review sessions to validate platform configurations for alignment with audit/compliance objectives.
- - Coordinate participation in early access programs for new Fastpath releases, identify opportunities to influence product direction, and support beta testing/validation focused on audit and compliance use cases.
- - Build and leverage relationships across Delinea to mobilize resources quickly for customer challenges.
Requirements
- Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI.
- The ideal candidate is detail-oriented, proactive, and excels under pressure in fast-paced audit and compliance environments.
- What You’ll Do - Serve as the technical subject matter expert for the Fastpath product family, including solutions for access risk management, Segregation of Duties analysis, automated user access certifications/reviews, change tracking in business applications, and compliance reporting.
- experience in a similar technical advisory or success role, such as Customer Success Manager, GRC Consultant, Audit/Compliance Specialist, Internal Audit professional, or Professional Services Consultant focused on access governance. - Strong background in compliance, audit, or internal audit functions, with practical
- experience addressing challenges in control evidence collection, audit reporting, Segregation of Duties, and IT General Controls (ITGC). - Hands-on knowledge of enterprise applications and processes (e.g., ERP systems like SAP, Oracle, Microsoft Dynamics, NetSuite; HCM/CRM platforms) typically involved in access governance and compliance initiatives. - Prior
- experience with Fastpath solutions or comparable GRC/IGA tools (e.g., for SoD analysis, user access reviews, access certifications, or audit automation) is a significant advantage. - Proven track record leading large-scale compliance or transformational projects that span organizational silos, with minimal supervision. - Ability to plan, organize, and prioritize multiple
- - Strong written and verbal communication skills, with the ability to explain complex access governance and compliance concepts clearly to technical and non-technical audiences.
- - Proficiency in creating clear, concise documentation of current processes, risks, mitigations, and proposed improvements.
- Technical Competencies - Deep understanding of Segregation of Duties (SoD), access risk analysis, user access reviews/certifications, and IT General Controls in the context of regulatory compliance (e.g., SOX, GDPR, HIPAA, PCI). -
- Experience working with cloud-based GRC, IGA, or access governance solutions, including integration with major ERP, HCM, or CRM systems.
- - Familiarity with audit preparation, control evidence gathering, risk quantification, and reporting for auditors or internal compliance teams.
- - Knowledge of compensating controls, mitigation strategies, and integration with GRC platforms (e.g., AuditBoard, Workiva).
- - Working knowledge of business application security models, role-based access, and data-level permissions.
- Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy.
Experience
- What You’ll Bring - 4+ years of
Benefits
- We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
Contact
- Learn more about Delinea on Delinea.com http://Delinea.com, LinkedIn https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelinea%2F&data=05%7C02%7CMichele.Eaton%40delinea.com%7C766420d58b9a492d94ca08ddd6949f59%7C18d6ed03f0e5486183d2bb7b6c7c2bb2%7C0%7C0%7C638902656186877399%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=b1LCPIWSjxvblUYLlabUnRZ43S8rcspTQcBZsz0UbmU%3D&reserved=0,
Additional details
- About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise.
- It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time.
- With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise.
- Join our passionate, global team at Delinea and help us make the world a safer and more secure place.
- Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG.
- We value diversity, innovation, and a culture of respect and fairness.
- If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
- Technical Account Manager - Fastpath Product Family Summary A significant portion of compliance failures and insider risks stem from inadequate access controls, Segregation of Duties violations, and poor visibility into user permissions across business applications.
- Delinea, through its Fastpath product family, leads in cloud-based access governance and compliance automation, helping organizations streamline audit processes, mitigate access risks, and demonstrate strong controls for regulations like SOX, GDPR, HIPAA, and more.
- If you have deep expertise in compliance, audit, internal controls, or GRC processes; particularly around control evidence collection, reporting, user access reviews, and Segregation of Duties; and thrive in a trusted advisory role with enterprise customers, this could be an ideal fit.