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Posted Jun 18, 2025Credit Specialist
Coventry, United KingdomOn-site
Requirements
- This role will include a significant level of outbound calling to our customers, so the ability to demonstrate a deep care for our customers over many conversations will be key.
Additional details
- Are you passionate about making a positive impact on the planet and delivering exceptional customer experiences? Octopus Energy is looking for passionate and empathetic individuals to join our incredible team in Coventry as Credit Specialists.
- Our team plays a vital role in the business, helping to support Octopus Energy customers, who may have found themselves in financial difficulty.
- Our customers are at the centre of everything we do, so it’s on us to help and support them if they find themselves in financial difficulty.
- As a Credit Specialist, you should understand that each customer’s situation is different so we’re looking for someone who can use their own initiative to tackle a range of sensitive customer scenarios.