Store Advisor, Hannam Store

Seoul, South KoreaOn-site

Requirements

- Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
Experience within a retail or customer facing work environment is a strong plus.
- Ability to take initiative, learn quickly, and work both independently and as part of a team

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to Korea.
On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Your mission
- Continuously embrace and communicate On's values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound / outbound product orders
- A background in the Running, Fashion or Sports Industry is preferred but not required
- Strong communication, hospitality and interpersonal skills
- Eye for maintaining outstanding store condition and visual merchandising standards