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Posted 2 days agoField Service Manager
Kansas, United StatesOn-site
Responsibilities
- Territory management responsibility for the Enterprise field service job processes, in support of the Andersen warranty, non-warranty revenue opportunities/requests, and sales support for the enterprise suite of products (vinyl to big doors.) Manages Area responsible for the Enterprise field service job completions, in support of Andersen warranty, and Non-Warranty including revenue and profitability.
Requirements
- Candidate must live in the greater Kansas City area. PRIMARY
- experience representing the Andersen brand.
- Provides work direction to external service provider companies and guidance to technicians on a regular basis and may include direct supervisory responsibility of others. POSITION MUST HAVE
- QUALIFICATIONS: Bachelor's degree or equivalent experience preferred. 5-10 years’
- experience in one or more of the following areas: construction management, customer service management, property management, sales management project management, process engineering or
Benefits
- experience in the insurance industry. Negotiation Skills Problem Solving & Opportunity Identification Relationship Building Skills Assessment / Evaluation POSITION NICE-TO-HAVE
- QUALIFICATIONS: Tolerance of Ambiguity Knowledge of Products and Services Training /Coaching COMPENSATION: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process.
- PAY RANGE: $81,035.00 - $160,495.00 CULTURE AND
- To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and
- benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our
- benefits include: 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing
- Medical, Dental and Vision Coverage
- Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave
- PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate.
Additional details
- ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do.
- The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
- Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
- Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
- JOB DESCRIPTION: POSITION SUMMARY: We are looking for a Field Service Manage r that will be supporting specific field strategies to capture and retain targeted and existing customers.
- Leader for the implementation and management of Field Service programs, solutions, processes, resources & procedures that promote the Enterprise strategies in areas of Customer Experience, Sales, Quality, and Cost at a Territory level.
- Leads a workforce of Andersen Technicians, independent contractors, and participants in the Andersen Dealer Service Network.
- Promotes the long-term use of Andersen Enterprise products and services, administering corporate goodwill while limiting liability to the enterprise.
- Responsible for maintaining performance to targeted service levels on KPI’s related to safety, customer experience, quality, and cost.
- High functioning member of Area Market teams to provide service expertise in the markets in which they reside.