legal
Posted 2 hours agoSenior Governance and Compliance Analyst
at Inizio
Manchester, United KingdomHybrid
Responsibilities
- Support maintenance of the OTC controls register across revenue, billing, collections and cash application.
- Execute Control Self-Assessment (CSA) testing and track remediation actions.
- Identify and document control gaps and exceptions.
- Prepare and collate audit evidence packs for internal and external audit.
- Support audit readiness assessments.
- Monitor and report OTC quality, KPI and SLA performance metrics.
- Produce controls dashboards, audit status trackers and risk logs.
- Maintain OTC process documentation and SOPs
- Support ad hoc governance and compliance activities as the OTC function evolves.
- Own AI agents deployed within the OTC function, including agents built by others, ensuring they perform as intended, remain fit for purpose and are continuously improved over time.
- Lead validation and acceptance testing of AI agents prior to deployment, defining what good looks like, documenting results and ensuring outputs meet accuracy and control standards before go-live.
- Monitor AI agents in production, maintaining exception logs, identifying performance issues and escalating anomalies to the Governance and Compliance Lead.
- Monitor SLA performance and exception reporting for the external AI-powered collections service and the automated cash application bot.
- Maintain clear documentation of AI agent scope, behaviour, data flows and control points to support audit readiness and knowledge transfer across the OTC team.
- Champion AI curiosity across the OTC team, inspiring colleagues to explore how AI tools can improve day-to-day processes, reduce manual effort and surface better insight.
- Identify and bring forward opportunities where AI agents could drive continuous improvement across OTC processes, translating ideas into well-formed proposals for the Governance and Compliance Lead. What you'll bring
- Investigate governance exceptions, evidence gaps and control issues.
- Resolve routine governance matters independently and escalate complex findings.
- Support continuous improvement of governance processes and controls. Stakeholder Management & Communication
- Build effective relationships with Governance, OTC, Audit and GFS stakeholders.
Requirements
- You will have a genuine curiosity for AI and the appetite to own and champion the AI agents that are transforming how our OTC function operates, executing control self-assessment testing, preparing audit evidence, monitoring governance performance and supporting oversight of AI-assisted and automated OTC processes.
- AI Ownership, Curiosity and Continuous Improvement
- requirements are embedded into AI agent design from the outset, not retrofitted after deployment.
- Assess the control implications of changes to AI-enabled and automated OTC processes, documenting findings and supporting the Governance and Compliance Lead in go-live decisions.
- Bachelor's degree (or equivalent professional qualification) in Finance, Accounting, Business Administration or a related discipline.
- experience across finance operations with OTC exposure. •
- Experience supporting SOX or equivalent controls testing, audit activity and governance reporting.
- Demonstrable curiosity about AI and its application in finance operations. •
- Experience within a shared services or GBS environment is essential. Technical & Operational Expertise
- Working knowledge of OTC controls across billing, collections and cash application.
- Understanding of SOX or equivalent controls frameworks and CSA methodology.
- An interest in how AI tools are being applied in finance and shared services, with a willingness to develop practical knowledge of how agents work, how their outputs are validated and how they are governed.
- An analytical mindset and attention to detail that translates naturally into defining what good looks like - whether for a controls test, a governance standard or an AI agent output.
- Familiarity with Oracle Fusion or Maconomy is advantageous. Problem Solving & Innovation
- Ability to manage multiple priorities across controls testing, audit cycles and AI build workstreams.
- You'll play a distinctive role at the intersection of finance controls and AI - strengthening governance and audit readiness across Inizio's global Order-to-Cash function while leading the OTC team's AI curiosity and owning the agents that are reshaping how we work.
- This is a rare opportunity to shape how AI is adopted, governed and continuously improved in a finance function that is genuinely in transformation.
- experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Additional details
- Inizio is a global partner to health and life sciences organisations, delivering specialist expertise across the product and patient journey.
- Through Global Finance Services (GFS), we provide high-quality, efficient and compliant finance operations that support business performance worldwide. Role Overview
- Reporting to the Governance and Compliance Lead, we are seeking a Senior Governance and Compliance Analyst within the Order to Cash (OTC) function to support governance, controls and compliance activities across our GFS Order-to-Cash function.
- Working closely with OTC process teams, you will contribute to audit readiness, governance reporting, controls monitoring and the effective delivery of the OTC governance framework.
- Here's what you'll be doing Governance, Controls & Compliance
- Work with the Governance and Compliance Lead to ensure controls and audit trail
- Part-qualified or fully qualified ACA, ACCA, CIMA or equivalent beneficial. 4–7 years'
- Strong analytical, reporting and dashboard production skills.
- Communicate clearly with auditors and process teams regarding evidence and controls.
- Work collaboratively across the shared services organisation. Performance, Impact & Ways of Working