other
Posted May 26Client Delivery Manager
at Storyteller
Remote
Responsibilities
- Drive the account forward every day - spot what needs doing and do it, before it becomes a problem.Â
- Own account planning - roadmap, renewals, expansions and the commercial detail.Â
- Own client reporting, and make it something they act on rather than just read.Â
- Handle incidents and escalations calmly - set expectations, align people, drive a resolution.Â
Requirements
- ð» Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance
- Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms.
- Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue.
- experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.   The RoleÂ
- Basketball knowledge helps here - not as trivia, but because it lets you anticipate those moments rather than react to them.Â
- This is a beta feature to avoid spam applicants.
Benefits
- ð¨ð¦Â CAD 95,000 to CAD 110,000 salary, depending on experience, on a full time, permanent employment contract Â
- ðï¸ 33 Days Paid Leave and BenefitsÂ
- A compensated exercise to test skills relevant to the role.Â
Additional details
- ⨠Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments.Â
- Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location). ABOUT US
- experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.
- Our endâtoâend platform gives companies a bestâinâclass Stories
- This role owns one of our largest and most valuable clients - a globally recognisable name in major US sport - end to end. Youâre the day-to-day lead: you drive the work, keep a complex set of projects moving, and make sure things ship.
- You also spot where the account can grow, and go after it.Â
- Youâll work across product, engineering, delivery and content, and youâll unblock whatâs stuck rather than wait to be told itâs stuck. Itâs a role with genuine autonomy, and genuine accountability for what gets delivered. Sports Focus
- Our client is in major US sport, which sets the rhythm of the work.
- A playoff run, a trade, a Draft moment or an injury can shift priorities overnight.
- You donât need to be an analyst, but you should be genuinely interested in the sport and understand the shape of an NBA season, from regular season through Playoffs, Finals, the Draft and free agency.