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Posted 5 hours agoChef Instructor, Pastry (Sur La Table) Template (copy)
Santa Rosa, United StatesOn-site
Responsibilities
- Deliver an exceptional in-store culinary
- Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class.
- Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
- Ensure compliance with food safety standards, local health codes, and sanitation regulations.
- Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
- Ensure store safety and cleanliness, addressing any maintenance needs promptly.
- Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs). Physical Requirements
Requirements
- You deliver #bestincenter service, a company-wide standard for excellence in service, by sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that supports all company initiatives.
- experience focused on pastry and baking classes that reflects Sur La Table’s passion for food, teaching, and high standards, while following the provided recipes and game plans to ensure consistency and quality.
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 4 hours at a time.
- Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
- Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise.
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
- Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience
- A degree in culinary arts is preferred; however, candidates with extensive culinary
- experience and demonstrated technical proficiency will be considered in lieu of formal education.
- Valid Food Manager Certification.
Experience
- 1-2 years of kitchen operations experience.
Additional details
- With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it.
- Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
- Position Overview As a Chef Instructor, Pastry at Sur La Table, you are the in-store expert and advocate for all things baking and pastry arts.
- The Chef Instructor, Pastry plays a key role in inspiring a love for baking while driving sales of bakeware, mixers, and decorating tools through hands-on pastry classes and engaging culinary instruction. Key
- Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
- Communicate technical concepts and advanced pastry skills in a clear, encouraging, and approachable manner.
- Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. Sales & Business Performance
- Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales.
- Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews.
- Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.