customer support
Posted Mar 19Customer Success Manager (APAC)
ThailandOn-site
Requirements
- About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Additional details
- Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
- Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
- Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
- About the Role We’re seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team.
- In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
- As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region.
- Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in APAC.