other
Posted Jun 5Patient Intake Specialist
Remote
Responsibilities
- Review prescription validity and identify missing or required documentation
- Coordinate with internal departments to support timely start of care
- Maintain accurate, HIPAA-compliant documentation The Right Fit Is •
Requirements
- Experience in a customer service or patient service representative role within healthcare
- Able to work independently in a remote environment
- Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
- Ability to participate in virtual meetings with a professional, camera-ready presence
- Ability to demonstrate strong time-management skills, as well as accountability and self-direction
- High school diploma or GED required
- This is a beta feature to avoid spam applicants.
Experience
- Qualifications 2+ years of
Benefits
- Overview Start Date: 7/6/26 Pay: $18.00/HR
- As an Intake Patient Care Representative , you will support new patients through the admissions process by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care.
- Our Mission: To revolutionize the way homecare is delivered, one patient at a time. Why Join Us? 100% Remote Equipment Provided Full
- Benefits Package (Medical, Dental, Vision, 401k, PTO)
- Paid Holidays + Bonus Days Off
- Competitive hourly pay starting at $18.00 per hour Tier 1 What You'll Do
- Support new patient admissions by collecting and entering accurate demographic and clinical informationVerify insurance coverage and review benefits
- Familiar with healthcare documentation and insurance workflows Remote Work Requirements
- experience in healthcare intake, medical office administration, or insurance support •
- Experience with insurance verification or authorizations preferred
- Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Additional details
- Candidates in the Central or Eastern Time Zone will be prioritized for consideration.*
- This role focuses on accuracy, documentation, and patient coordination , rather than high-volume call handling.
- You will communicate with patients, caregivers, and internal teams to ensure all intake
- requirements are completed efficiently and compliantly, helping reduce delays in the start of care.
- Communicate with patients and referral sources to obtain required intake information
- Comfortable managing multiple intake cases simultaneously
- Must be able to operate off reliable, high-speed internet
- Home health, DME, or medical office background a plus
- In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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