hr
Posted 1 weeks agoProgram Manager - Culture & People Development
at Twitch
San Francisco, United StatesHybrid
Responsibilities
- Own end-to-end management of a hybrid culture and learning portfolio, including vendor-delivered workshops, "by request" team learning sessions, and flagship in-person events at our San Francisco HQ.
- Create and iterate on program communications, learner-facing content, and learning platform materials that drive visibility and engagement.
- Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep programs on track and continuously improving. You Have:
Requirements
- Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.
- We're a small, high-impact team entering an exciting chapter: expanding our role in AI learning enablement while continuing to deliver the in-person and virtual experiences that define Twitch's culture.
- Your time will be split between two focus areas: (1) learning enablement, with an emphasis on AI upskilling and change management, and (2) workplace culture and learning experiences delivered across hybrid, virtual, and in-person formats.
- Partner with cross-functional leaders to design learning experiences that accelerate skill development and support change management across the company, with a particular focus on AI.
- Bachelor's degree or equivalent professional experience Hands-on
- experience with AI tools in a professional context (we'll ask you about this!) •
- Experience managing cross-functional projects from inception to completion where the business problem or solution may not be fully defined
- Ability to manage concurrent people programs with unique audiences and competing timelines while proactively clearing blockers •
- Experience planning and delivering hybrid and in-person learning experiences, with a history of using data to measure program effectiveness and inform improvement
- Strong written, visual, and verbal communication skills, with the ability to transform
- Experience with instructional design tools and/or learning management systems (Articulate Rise, Canva, and Workday Learning is a plus!) •
- Experience managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
Experience
- 4+ years in program management, learning & development, talent development, or a related people/HR function
Benefits
- Our vision is to build tailored, data-informed people programs that drive growth, belonging, and productivity across every level of the company.
- Ability to facilitate engaging learning environments, ask probing questions that surface stakeholder needs, and dive deep into root causes and motivations Bonus Points •
- You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment Perks
- Medical, Dental, Vision & Disability Insurance 401(k)
- Maternity & Parental Leave Flexible PTO
- Amazon Employee Discount
- The base salary range for this position is listed below.
- Your Amazon package will include sign-on payments and restricted stock units (RSUs).
- Final compensation will be determined based on factors including experience, qualifications, and location.
- benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
- US, CA, San Francisco $81,600 — $142,800 USD
- Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Contact
- benefits at https://amazon.jobs/en/benefits .
Additional details
- It is where thousands of communities come together for whatever, every day.
- You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together.
- We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog .
- Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team
- The Culture, People Development & People Analytics team shapes Twitch’s internal culture where everyone can grow, connect, and do their best work.
- We lead learning and development programs, inclusive employee experiences, and people analytics for a ~1,000 person hybrid organization.
- If you're energized by building in a fast-paced environment where your work is visible, varied, and directly tied to how people
- experience their jobs, this is the team for you. About the Role
- This is a Program Manager role that serves as an individual contributor on the Culture & People Development team, reporting to the Director of Culture, People Development & People Analytics.
- You will own and evolve an existing program portfolio focused on supporting our individual contributors and cross-functional teams while also building new initiatives where the strategy may not yet be defined. You Will: