Account Manager - Expansion Sales(B2B SaaS, Chicago)

United StatesRemote

Responsibilities

Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.
Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.
Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.
Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.
Maintain accurate forecasting, pipeline management, and account documentation in internal systems.

We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.
As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.
This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology. Key Responsibilities
Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.
Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.
At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands.
Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.
If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.