other
Posted Jan 6Strategic Projects Lead, Managed Services
at Prolific
Mexico, MexicoHybrid
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Responsibilities
- Own project scoping and feasibility: Engage with customers to understand their objectives, co-create study designs, assess viability, and propose clear success criteria.
- Lead project setup: Draft protocols, instructions, workflows, and platform configurations tailored to the client’s use case.
- Design and operationalize rater pipelines: Develop scalable onboarding, training, QA, and performance tracking processes.
- Run pilots and iterate: Launch small-scale tests to evaluate feasibility, cost, quality, and throughput, then optimize for scale.
- Ensure delivery excellence: Project manage execution to timelines and budgets, providing customers with proactive updates and insights.
- Collaborate cross-functionally: Work with Data, Product, and Engineering to identify automation opportunities, improve task templates, and build reusable solutions.
- Document learnings: Create playbooks, case studies, and standardized workflows that enhance operational readiness and reduce setup friction over time.
Requirements
- Prolific isn’t just enabling AI innovation – we’re redefining it.
- While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models.
- Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision. The Role
- You’ll work directly with leading AI companies, researchers, and product teams to set up impactful, scalable pilots—from first client conversation to task material design, rater training, and operational execution.
- This is a high-ownership, cross-functional role ideal for a creative strategist and operational builder who thrives in ambiguity, loves solving complex problems, and wants to drive the future of how human data powers AI.
- experience in strategy, operations, consulting, product, or customer-facing delivery roles—ideally within a high-growth, data or tech-focused environment.
- Curious and passionate about AI, data quality, and how humans contribute to responsible model development. Nice to have •
- Experience in data labeling, annotation, rater workflows, or evaluation tasks.
- Knowledge of SQL, Python, or tools like Notion, Zapier,Asana & Miro
- Familiarity with LLM applications, model evaluation frameworks, or human-in-the-loop systems. •
- Experience managing domain experts, linguists, programmers, or other specialized raters.
- This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
- We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development.
- By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.
- Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research.
Experience
- What You’ll Bring to the Role 7+ years
Benefits
- Join us to enjoy a competitive salary, benefits, and hybrid working within our impactful, mission-driven culture.
- At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits.
- Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission.
- Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
Additional details
- Strategic Projects Lead, Managed Services Prolific
- As we scale our Managed Services division, we’re seeking a Strategic Projects Lead to scope, design, and deliver complex human data projects.
- Strong analytical and systems thinking abilities, with a track record of designing and delivering operational processes.
- Comfortable working with technical stakeholders and learning new tools, platforms, or frameworks quickly.
- Skilled at translating abstract problems into structured plans, and executing with high attention to detail.
- Excellent written and verbal communication, with strong project management and cross-functional influencing skills.
- Excited by ambiguity, complexity, and building something new from scratch.
- We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback.
- Links to More Information Website Youtube