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Posted 1 weeks agoRetail Experience Coordinator II
On-site
Responsibilities
- Actively oversee van management tools to ensure product is scheduled and shipped as requested/assigned.
- Identify areas of improvement for standard work documentation for internal and external ordering groups; make direct leadership aware of gaps.
Requirements
- Qualifications: High School diploma or equivalent plus 2 years work
- Extensive knowledge of technical & business tools, various processing programs, and highly efficient data processing capabilities.
Benefits
- PAY RANGE: $24.95 - $36.15 CULTURE AND
- To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and
- benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our
- benefits include: 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing
- Medical, Dental and Vision Coverage
- Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave
- PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate.
Additional details
- ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do.
- The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
- Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
- Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
- JOB DESCRIPTION: Position Purpose Support medium volume assigned Retailer locations with various items, including but not limited to logistics planning, policy communication, special product requests, and work cross functionally with various internal and external teams.
- Responsibilities Manually intervene as needed to complete one-off ordering requests Resolve and respond to Retailer needs surrounding ordering policies, special product needs, and backorder reassignment.
- Communicate effectively with internal teams, Regional Mangers, various department leaders, and Renewal by Andersen Retail contacts via email, Microsoft Teams, and phone.
- Take a proactive approach to customer service initiatives by identifying solutions and options to meet retailer needs.
- Independently resolve escalated issues when possible, work with direct leadership when necessary Identifies opportunities and challenges for retailers; provide suggestions and input for quick resolution, potential future tools, and/or best practices.
- Strong written and verbal skills; solution focused and results oriented.