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Posted YesterdayTechnical Documentation Manager
at Mistral AI
Paris, FranceOn-site
Responsibilities
- Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams.
- Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
- Advocate for users in product and technical discussions.
- Prioritize documentation projects based on business impact and user feedback.
- Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration.
- Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates.
- Promote best practices and provide training across the organization.
- responsibilities include: Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.
Requirements
- About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.
- We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions.
- Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments.
- Our offerings include le Chat, the AI assistant for life and work.
- We are a dynamic, collaborative team passionate about AI and its potential to transform society.
- Join us to be part of a pioneering company shaping the future of AI.
- See more about our culture on https://mistral.ai/careers.
- Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.
- Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI).
- Continuous Improvement Stay updated on trends in technical documentation, including AI, localization, and UX writing.
- Proven ability to develop and implement scalable documentation strategies.
- Experience with AI/ML concepts is a strong plus.
- Technical Skills Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).