Professional Services Veterinarian

Virtual Hong Kong, Hong Kong SAR ChinaRemote

Responsibilities

Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Clinics, University and Veterinary Schools, and other venues.
Collaborate with internal teams and distributor teams, providing technical support to sales and marketing, technical training, market trials, and other applicable technical activities.
Handle customer (veterinary and end-user) questions providing technical advice and following through on product complaints.
Consult with Practice Owner Veterinarians and clinic decision‑makers on medical protocols to drive growth and utilization of IDEXX products, services, and diagnostic testing, while actively engaging, training, and supporting veterinarians, nurses, technicians, and clinic staff on IDEXX solutions, workflows, and best practices.

EDUCATION: Doctor of Veterinary Medicine (DVM) required.
Registered with Veterinary Surgeons board of Hong Kong is a plus REQUIRED SKILLS AND ABILITIES: Solid knowledge of current topics and issues in clinical veterinary medicine.
Excellent communication and interpersonal skills with the ability to effectively and appropriately influence others.
Strong problem-solving and decision making skills with the willingness and ability to work collaboratively with others in a matrix environment.
Ability to organize and prioritize.
Computer proficiency in Microsoft PowerPoint, Excel and Word PHYSICAL DEMANDS: Field based role requiring 75% time in field (in Hong Kong and overseas) Extensive travel up to 40%.
Two days off in a week LEVELING GUIDE: Requires basic and developing customer relationship skills.
Requires knowledge of IDEXX products, instrumentation and services.
Builds knowledge of the organization, processes and customers.