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Posted May 23, 2025AR Specialist
at Prompt
GlobalHybrid
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Responsibilities
- - Conduct thorough analysis of first pass rejected claims, ensuring completeness and accuracy of information for subsequent clean claim submission, thereby minimizing delays in reimbursement.
Requirements
- Experience with physical therapy EMR systems is a plus. - A customer success-oriented attitude. - Excellent communication and negotiation skills. - Problem-solving aptitude.
Benefits
- Job Title: Accounts Receivable Specialist The Role: The Accounts Receivable Specialist plays a crucial role in our revenue cycle management team, dedicated to ensuring the accurate, compliant, and timely billing and reimbursement of multi-specialty medical professional services from diverse insurance payers and patients.
- This pivotal position involves meticulous attention to detail in the collection of unpaid patient accounts, setting and achieving specific goals, proficiently managing re-billing, payment posting, contractual write-offs, adjustments, and appeals in accordance with multi-state and federal insurance regulations.
- Responsibilities: - Prepare and accurately resubmit comprehensive corrected claims to various insurance companies, adhering closely to specific payer guidelines and contractual requirements, both electronically and via paper submission.
- - Perform diligent research and follow-up on the status of primary and secondary billing claims for assigned insurance plans, proactively resolving any outstanding issues to expedite payment.
- - Review, assess, and process all claim appeals, meticulously resubmitting to insurance carriers with comprehensive and accurate supporting documentation to maximize reimbursement.
- - Evaluate customer accounts and recommend adjustments or write-offs to the Manager based on the collectability of accounts with insurance carriers or patients, maintaining a balanced approach to revenue recovery.
- benefits received from insurance carriers, fostering transparent communication, and facilitating timely resolution of outstanding balances. Minimum
- experience in medical insurance claims billing and collections preferred. - Proficient in Google for Business, MS Office, Excel and Word. -
- Perks - What you can expect: - Competitive salaries - Remote/hybrid environment - Potential equity compensation for outstanding performance - Flexible PTO - Company-wide sponsored lunches - Company paid disability and life insurance
- benefits - Company paid family and medical leave - Medical, dental, and vision insurance
- benefits - Discounted pet insurance - FSA/DCA and commuter
- benefits - 401k - Complimentary subscription to digital fitness classes and wellness content - Recovery suite at HQ – includes a cold plunge, sauna, and shower HIPAA
Additional details
- The ideal candidate will demonstrate a strong commitment to maintaining revenue integrity while upholding the highest standards of professionalism and compliance.
- - BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.
- - Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.
- - Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).
- - Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste.
- We aren't enthralled with patting ourselves on the back everyday, but it does feel good :) Key
- - Identify and promptly report any billing problems, errors, or discrepancies to management, facilitating proactive resolution of billing trends and ensuring ongoing revenue integrity.
- - Generate and distribute monthly patient balance due statements in accordance with the explanation of