Base Optimization Specialist

London, United KingdomOn-site

Responsibilities

Conduct customer calls to diagnose structural and architectural issues in how customers have built their Airtable environments.
Identify opportunities to expand how customers use the platform, including automation workflows, interfaces for different user personas, and AI capabilities where they add value to the restructured environment.

Sometimes it means showing them what's possible with capabilities they haven't discovered yet, from AI and automations to interfaces and integrations.
Stay current on platform evolution, particularly around AI capabilities, automation architecture, and integration patterns, so your recommendations reflect what the platform can do today. Who you are
You understand relational data modeling and can restructure a customer's environment with purpose, not just tidiness.
You use AI in your own work to accelerate research, prototype solutions, and move faster through unfamiliar problems.
experience with relational databases, automation logic, and workflow design. Familiarity with APIs, webhooks, and scripting is a plus. What We Offer
If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.

benefits package designed to help you thrive both inside and outside of work.
Travel : £7,500 annual allowance to cover your commute
Healthcare : Top-tier private medical, dental, and vision covered through AXA, with heavily subsidised plans available for dependants.
Family planning : Up to £7,200 per year through Carrot to support your path to parenthood, plus a minimum of 16 weeks fully paid maternity or paternity leave.
Childcare : Save up to 42% per child annually through our Workplace Nursery salary sacrifice scheme.
Pension & protection : 9% company pension contribution
Health & wellness : £150 every month to spend on whatever helps you feel your best, from fitness and mindfulness to hobbies and self-care.
Home office : £750 one-off allowance to create a workspace that works for you.
Time off : 25 days annual leave, plus 4 company-wide Recharge Days, and additional time off between Christmas and New Year as part of our Winter Break.
Give back: 5 paid Volunteer Days each year to support causes you care about, individually or with your team.

All official Airtable communication will come from an @airtable.com email address.
If in doubt, contact us at hr@airtable.com .

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Since our EMEA launch in 2022, Airtable has established a strong regional footprint.
From our new EMEA headquarters at Borough Yards in London to our growing teams across France and Germany, we're bringing Airtable closer to our customers and deepening our commitment to their success.
As we continue to scale, we are highly invested in what matters most - our people.
We believe great products are built by great people, which is why we're looking for exceptional talent to help shape the future of Airtable.
Airtable's Ask an Expert function works directly with customers via live calls to assess, restructure, and optimize how they've built on the platform.
Sometimes that means resolving architectural limitations in a customer's current environment.
We meet customers where they are and help them take the next step. What you'll do
You'll assess data modeling, linked record strategy, automation design, interface configuration, and identify where the architecture is limiting the customer's outcomes.