Healthcare Administrative Virtual Assistant (Insurance Authorizations & Billing

United StatesOn-site

Responsibilities

Ensure authorizations are completed promptly after assessments and tracked through approval.
Maintain accurate records, documentation, and task tracking.
Answer and manage incoming phone calls.
Perform front desk and receptionist duties.
Handle patient communications professionally and compassionately.
Manage email inboxes and calendars.
Coordinate administrative tasks and provide office support.
Support general healthcare administrative operations.
Support marketing and lead generation initiatives.

Responsibilities (For Qualified Candidates) Candidates with U.S. healthcare-related degrees in Psychology, Social Work, Medicine, Nursing, Rehabilitation, Counseling, Sociology, Human Development, Physician Assistant Studies, Gerontology, Special Education, School Psychology, Early Childhood Education, or related fields may also assist with: Conducting pre-assessment patient interviews.
Experience with medical billing, billing denials, and claims follow-up.
Ability to manage multiple tasks and priorities simultaneously.
Self-motivated with the ability to work independently and with minimal supervision.
Quick learner who can adapt to new systems and workflows efficiently.
Process-driven with the ability to follow SOPs consistently.
Committed to maintaining productivity and attendance throughout scheduled shifts. Basic
requirements Must be proficient in speaking and writing English very clearly Must have relevant work
experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed) Technical
Video: Webcam for virtual meetings.

About the Opportunity Our client is a growing healthcare organization dedicated to helping individuals access high-quality behavioral and healthcare services.
Responsibilities Insurance Authorization & Billing Management Manage billing denials and follow up on outstanding claims.
Track and follow up on insurance authorizations.
Access insurance and MCO portals for authorization and billing-related tasks.
Follow up on insurance claims and payment statuses.
Credentialing & Healthcare Administration Handle credentialing and insurance enrollment processes.
Top Priorities for This Role Insurance Authorization and Billing Management Patient Scheduling, Intake, and Front Desk Support Credentialing and Healthcare Administrative Support What We're Looking For The ideal candidate is a highly accountable healthcare administrative professional with exceptional English communication skills, strong
experience in insurance and billing processes, and the ability to work independently while ensuring that no task falls through the cracks.
Knowledge of insurance authorizations and credentialing processes.
Comfortable working within healthcare systems, insurance portals, and multiple software platforms. Skills &

Their team is committed to delivering exceptional patient support while maintaining efficient administrative and operational processes.
This is an excellent opportunity for a healthcare-experienced professional who enjoys working independently, solving problems, and ensuring that critical administrative, billing, and authorization processes are completed accurately and on time. Key
Patient Scheduling, Intake & Front Desk Support Schedule and reschedule patient appointments.
Potentially manage patient calls and complete intakes independently after training.
Upload and process information within healthcare systems and platforms.
Follow established SOPs, workflows, and internal processes consistently.
Provide daily accountability updates and end-of-day reports.
Marketing & Administrative Support Schedule and publish social media content.
Gathering patient information before clinician evaluations.
Assisting with clinical documentation preparation.