Phlebotomist Test Coordinator - Indianapolis, IN

United StatesRemote

Responsibilities

Perform venipunctures to obtain blood specimens with precision and care.
Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.
Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.
Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.
Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.
Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.
Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs.
Monitor and report process improvement needs to enhance efficiency and accuracy.

The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly.
Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.
Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.
Certification: Phlebotomy Certificate (as required by state regulations).
Verification of licensure, certifications, and clinical competencies
Completion of required compliance, safety, infection prevention, and facility onboarding training
Ability to work independently while collaborating effectively with internal teams and patients.
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.