Bicycle Service Technician

Madison, United StatesOn-site

Requirements

experience on the job: Service and maintain customers' bikes to ensure their best day on the trail Assembly of bikes that are sold in store Working with a team of technicians to grow and learn Access to a full complement of the industry’s best tools Potential for paid travel to other US based Trek Stores What you’ll bring to the team Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task Fantastic hospitality—a warm, approachable manner, great listening skills, and

Competitive health care
PPO & HDHP medical plan options, Dental insurance, Vision insurance
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

A bit about us Trek is an awesome place to work, with amazing benefits for all employees.
We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so.
Sound pretty sweet? Then come join us! Job Location Trek Store Madison West Summary Job Description The Production Technician is one of the key roles in the Service Department of our bike shops, as no one day is the same as the last.
This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them.
We are looking for a skilled technician who will complete more than 50% of the total repairs for the team.
This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority.
The team and our customers will be trusting you with the most complex repairs.
This role requires elevated technical skills as well as communication, leadership, and problem solving.
With this position, previous bicycle service, bike shop and or cycling industry