Benefits Analyst

Mexico, MexicoHybrid

Responsibilities

Track leave requests, approvals, extensions, intermittent leave use, and return-to-work dates.
Coordinate required notices, certifications, forms, and deadlines to meet federal, state, and internal
Support the interactive process for accommodation-related leave cases and transition employees back to work when appropriate.

Demonstrates knowledge of federal, state, and company leave laws and applies them accurately to employee cases.
experience and demonstrated success/knowledge Knowledge of employee
Ability to manage multiple cases and deadlines simultaneously while maintaining attention to detail.
Ability to communicate clearly and professionally with employees, managers, HR partners, payroll, and external vendors.
Ability to work as part of a team.
Ability to meet strict deadlines.
Experience working in large companies (5,000+ employees) Bachelor’s degree (or equivalent experience) #LI-MG1 #LI-HYBRID About Epicor At Epicor, we’re truly a team.
Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP.
From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters.

Benefits Analyst What you will be doing Serve as the subject matter expert for US & Canada leave programs, including FMLA, state leave laws such as CA & MN PFL, ADA, and other company-specific policies.
requirements for leave reporting, payment, and workers compensation program.
Provides responsive, supportive, and empathetic service to employees and managers throughout the leave process.
benefits programs including medical, dental, and 401(k) plans in addition to absence management programs and policies.
And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay &
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Maintains accurate records in HR systems and uses reporting tools effectively.
Manages leave cases from intake through return-to-work with consistency, timeliness, and attention to detail.
Escalate complex, disputed, or high-risk cases and partner with legal, benefits, and employee relations teams as needed.
Identifies opportunities to improve leave workflows, documentation, communication, and efficiency.
Responds in a timely manner to requests for service and assistance.
Handles sensitive medical and personal information appropriately and maintains strict confidentiality.
We help businesses stay future-ready by connecting people, processes, and technology.
Together, Epicor employees are creating a more resilient global supply chain.
Whatever your career journey, we’ll help you find the right path.
Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive.