engineering
Posted Dec 9, 2025Customer Success Engineer, UK (remote)
at Nash
United KingdomRemote
Responsibilities
- - Troubleshoot API issues, workflow failures, data mismatches, and other system-level challenges across customer and Nash environments.
- - Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time.
Requirements
- QUALIFICATIONS (MUST-HAVE) - 5+ years in a technical customer-facing role such as Solutions Engineer, Customer Success Engineer, Forward Deployed Engineer/PM, TAM, or similar. - Hands-on
- experience with APIs, integrations, logs, and data flows; strong debugging instincts.
- - Demonstrated capability to quickly master a complex platform and use that knowledge to guide customer outcomes.
- Experience in logistics, supply chain, or other operationally intensive SaaS systems. - Background in high-growth startups or enterprise retail integrations. - Familiarity with modern engineering tooling, observability tools, workflow engines, or API ecosystems. -
- Experience in consultative roles blending technical depth and customer outcome ownership.
- More about Nash http://Nash.AI NASH IS THE PLATFORM THAT POWERS MODERN LOGISTICS.
- Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network.
Benefits
- WHAT YOU’LL LOVE ABOUT US ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance
Additional details
- About the Role We’re hiring a Customer Success Engineer to support and expand some of our most strategic enterprise customers.
- This role is deeply technical and hands-on — you will serve as the engineering-adjacent partner responsible for ensuring customers successfully integrate with and scale on Nash’s platform.