other
Posted 3 hours agoProfessional Services Consultant
at LazyApply
Hybrid
Responsibilities
- Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices. •
- Produce a Solution Design, HLD, LLD, data builds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams. •
- Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.
- Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations. •
- Support building operational assets like templates, automation scripts, procedures, workflows, etc.
Requirements
- As a result, they see significant improvement in performance and a decrease in spam and other attacks.
- We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools.
- Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.
- If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
- You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.
- Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.
- experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer. •
- Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP •
- Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs. • Demonstrated
- experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills. • Working
- experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS. •
- experience with infrastructure as code tools like Terraform. •
- Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty. •
- Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
Experience
- Desirable Skills, Knowledge, and Experience: • 5+ years of
Benefits
- The work will be performed in English. Fluency in Spanish or Portuguese is a strong advantage. Compensation
- Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.
- The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity
- This role is eligible to participate in Cloudflare’s equity plan. Benefits
- benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our
- Health & Welfare Benefits
- Medical/Rx Insurance • Dental Insurance • Vision Insurance •
- Global Travel Medical Insurance Financial Benefits •
- Short and Long Term Disability Insurance •
- Life & Accident Insurance •
- 401(k) Retirement Savings Plan •
- Employee Stock Participation Plan Time Off •
- Flexible paid time off covering vacation and sick leave •
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
- All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
Contact
- Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Additional details
- At Cloudflare, we are on a mission to help build a better Internet.
- Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
- Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
- Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
- Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
- At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with.
- Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers.
- As an Professional Services Consultant for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.
- This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m.
- Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours.