other
Posted 14 hours agoTechnical Implementation Manager
at Workday
Dublin, IrelandRemote
Responsibilities
- As well as identify, track, and resolve issues to ensure meeting commitments and project success Other
- responsibilities include: Tracking and communicating project status, risks, issues, decisions, and actions to internal and external collaborators Demonstrating strong project leadership skills and analytical competence to overcome challenges and drive project success Understanding customer needs and challenges, offering valuable and viable solutions to meet their
Requirements
- We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
- experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, professional services teams, customer success teams, and our client’s senior leadership.
- Maintaining detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review Working with the client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, and notifying key collaborators when needed About You Basic
- experience in a Technical or Project Implementation Management role with hands on configuration experience At least 3 years
- experience technical configuration of using XML or YML files or Self Service tools 2 years of
- experience implementing SaaS. Working on large scale software delivery projects At least 2 years
- experience working with external client-facing enterprise products Previous
- experience working with configuration tools and able to fulfil technical tasks Other
- Qualifications Worked with SQL/NoSQL databases Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, identify and take on technical and operational issues during implementation Strong analytical skills, detailed understanding and capability to interpret client business needs and translate them into application and operational