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Posted May 4Workplace Technology Operation (Contractor)
at Notion
San Francisco, United StatesRemote
Requirements
- In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work.
- SKILLS YOU'LL NEED TO BRING: - AI Mindset: Familiarity with the use of Notion Ai or alternate AI tools (Openai, Claude, OpenClaw, etc.). - MacOS Expertise: High degree of confidence troubleshooting hardware and software in a predominantly macOS environment, with additional iOS support capabilities. - WindowsOS Expertise: High degree of confidence troubleshooting hardware and software in a predominantly Windows environment, with additional android os support capabilities - SaaS Administration:
- Experience administering Google Workspace, Okta, Slack, Fleet, Intune and other enterprise SaaS applications.
- - Network Fundamentals: Understanding device connectivity (TCIP/IP), DHCP, DNS, VPN setup, and general infrastructure concept.
- - Communication: Clear and direct communication skills, both verbal and written, with ability to explain technical concepts to non-technical users.
- - Service Mindset: Strong customer service orientation with excellent problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users.
- Experience: 3+ years of IT support or similar hands-on technical experience. - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
- NICE TO HAVES: - Have familiarity with Bash or Python scripting. - Have familiarity with Git & Github.
Additional details
- ABOUT US: Notion helps you build beautiful tools for your life’s work.
- Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
- In-person collaboration is essential to Notion's culture.
- We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days.
- Certain teams or positions may require additional in-office workdays.
- ABOUT THE ROLE: Notion is seeking a Workplace Technology Operation contractor for our San Francisco office! As part of our growing Workplace Technology Operations team, you'll be a resourceful, security-focused, and people-centered professional who will help us continue scaling and establish best-in-class support for our end users.